Security Policy

Effective Date: November 11, 2015

ARTTECA LLC respects your concerns about information security and we are committed to protect all information we collect from our customers.

SSL Certificate

All sensitive data, including credit card information, is transmitted through a secure SSL connection. This is used to establish a secure encrypted connection between a browser (user’s computer) and a server ( the website).

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

How do we protect our customer’s information?

At our site you can be assured that your Personally Identifiable Information is secure, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with our user is of utmost concern to us. Your Personally Identifiable Information is protected in several ways. Access by you to your Personally Identifiable Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected Artteca personnel and contractors have access to via password. We encrypt your Personally Identifiable Information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us. Personal information that you provide that is not Personally Identifiable Information also resides on a secure server and is only accessible via password. Since this information is not accessible from outside Artteca, you will not be asked to select a password in order to view or modify such information. In order to most efficiently serve you, credit card transactions, and order fulfillment are handled by established third party banking, processing agents, and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

Your Artteca Account Information

Create a secure password. We suggest it was at least seven characters and make sure it has a mix of letters, numbers and symbols. Do not use easily identifiable information as your password. Do not share with anyone your User ID or password. Anyone that holds your information can access your account and even make purchases. If you use a public computer to make a purchase remember to log out after you are done shopping.

Your information in Emails and Phone Calls.

Emails are generally insecure and easy to simulate. Beware of fraudulent emails. Never provide personal information though an email. ARTTECA will never ask you for personal or credit card information via email. If you receive a suspicious email on our behalf please contact us at customerservice@artteca.com.

If you contact our Customer Service Department we might ask some information for identity verification.

Please make sure to contact us at customerservice@artteca.com or (305)4569632 if you suspect your account information has been compromised.

THIS INFORMATION MAY BE UPDATED WITHOUT PRIOR NOTICE.

BY COMPLETING THE REGISTRATION PROCESS AND/OR USING THIS SITE, YOU AGREE TO BE BOUND BY THIS WEBSITE´S TERMS OF USE, PRIVACY POLICY AND SECURITY POLICY. IF YOU DO NOT WISH TO BE BOUND BY ALL OR ANY OF THESE, PLEASE EXIT THE SITE NOW. YOUR REMEDY FOR DISSATISFACTION WITH THIS SITE, OR ANY PRODUCTS, SERVICES, CONTENT, OR OTHER INFORMATION AVAILABLE ON OR THROUGH THIS SITE, IS TO STOP USING THE SITE AND/OR THOSE PARTICULAR PRODUCTS OR SERVICES. YOUR AGREEMENT WITH US REGARDING COMPLIANCE WITH THE TERMS OF USE , PRIVACY POLICY AND SECURITY POLICY BECOMES EFFECTIVE IMMEDIATELY UPON COMMENCEMENT OF YOUR USE OF THIS SITE.

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