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Requests for an item return or exchange must be done within 15 days of receiving your package. If you wish to return or exchange an item we will be happy to help!

Shoot us an email at with your order number in the subject line and let us know the reason why you wish to return.

Once your return is approved you can mail your package to:

Artteca 1000 Brickell Avenue. Suite 1100. Miami FL 33131

Items must be returned unused, unworn, unwashed and undamaged. All items should be returned in the original packaging with all tags attached and in perfect condition. Returned packages must include all bags, wraps, boxes and certificates included in the original packaging.

 Please allow 7 to 10 business days for us to process the refund once your package reaches our warehouse. We promise to process it as soon as possible!

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